The Preserve, Craftsman Special Vacation Home

Mostly everything was provided, plenty of towels, cutlery, utensils, plates, cups, mugs. Communication with the host was absolutely amazing. Super easy to get in contact with him about any questions or inquiries, seemed like a really nice guy. His response time was amazing. Only thing we wish was included that wasn’t was toiletries such as body wash, shampoo, conditioner, only because we forgot ours. Maybe have travel sizes in the bathrooms?

We loved the place. Nice and large and it says it sleeps 10 but it could sleep a lot more. They had two air mattresses that might be a size queen beds. There is so much space for plenty of air mattresses. They had everything we needed. It was clean and we really loved the car garage. We came in at night and they had all the outdoor lights and the hall light on for us when we arrived. We will book again with the owners of this place and maybe this same house. It was great. The owner would respond back with us everytime we texted them with a question. We had a great stay. A 5 star place.

Beautiful property. We have stayed her several times and never had an issue.

Needed a quiet, spacious and comfortable house to get away from the 4th of July madness which goes on for 5 days and all not long where we life. Our dog can not handle the stress of it all. The house was located in a beautiful secluded development and with the exception of 45 minutes of fireworks on 4th of July it was quiet as can be. The dog had room on the deck to move around. I would recommend keeping your dogs on a leash when walking around, lots of beautiful wildlife in the area that may not appreciate your dog.The kitchen was well stocked with everything you possibly need. The appliance are all quite new and in great condition. There is a huge dining room table for your family and guests. The property is wooded and private with a very comfortable back deck.The hosts, Cliff and Lisa were charming and helpful and addressed our questions and concerns very quickly. I highly recommend this property.

We had a hiccup upon arrival when the home hadn’t been cleaned since the previous guests left. That lead to a change in our evening plans and also cleaning that we did to get our food into the fridge and freezer after a 10 hour drive. The host did send a cleaning crew that evening but everything wasn’t done and we were shorted bathroom and kitchen towels. We reserved for 8 guests and there weren’t enough to cover that. No laundry soap to be able to wash towels. I purchased supplies to make it work for our stay. There are some minor upkeep items to be fixed (towel bar, door lock handles and the drive is pretty washed out and a rough entrance to the property. The garage has a strong mildew smell. Given I paid a cleaning fee I think it was reasonable to ask for compensation for the inconvenience we experienced with the home not clean upon arrival. However they only suggested a discount on a future stay. That’s not the level of customer service that is acceptable for me. The issue happened now and should be remedied now. The property is up for sale so who knows if we’d even be able to stay again in the future. It’s a shame because it is a nice home.